July 21, 2021
Great Company!"I've been living here a long, long time. So, I know the area pretty well, and because this is a family owned business, I was hoping that their sticker on my garage wall was still active from years back, as they had really treated me with such urgency, and were so respectful, quick, and fair. Sure enough, after hearing such a bad noise from opening and closing my garage door, after being fine on the morning of July 7'th of this year, I was afraid to even try opening it again, until a tech was here. So, after a sleepless night, I was so happy to hear Larry's voice at the other end of my panicked call. He heard my dilemma, and sent a truly nice, very honest, longtime experienced tech out, within hours of my call. I'm bad with names, but wish I could remember his. He eased my mind by what he told me, and when asked if something should be done now to prevent something like the noise that somehow disappeared when he arrived, like a pain disappearing by the time you see the doctor, he said "Yes, but, for a 5 minute job you don't really need, it's not necessary to pay money to have me do. Considering all involved, you'll never find another man like Larry, the quality of people he employs, the fairness in competitive pricing, and mostly, the way they treat any customer new, or old, as they are the same, and so grateful for business, and making a customer feel important, calm, and special. Thank you so much, and wish I had called first for the name of the wonderful gentleman who came out earlier than I expected, within the time frame, and was so pleasant. Thank you Upright, Larry, and the wonderful tech, whose name will be highlighted when I can get it. Please support this long standing family business, as they get award after award every year! You won't be sorry! "
July 21, 2021
Great Company!"This is a family owned business for decades, & deserves kudos for being the best in the business! From the time I called in a panic, to Larry squeezing me in immediately, as years before, I believe Ryan was the polite, & decades experienced tech, who came out on a record breaking 117 degree day, right at the beginning of my 2 hr. window, this July. I had them once before in an emergency, and was so glad their sticker was still active. Larry is such a good, appreciative man, & longtime owner who's very accessable, & hires only the best of the best, like Ryan, & never take advantage of you in pricing, which is very competitive, & fair. Ryan wouldn't even do something I asked about, saying he really didn't need to do an unnecessary five minute job, & charge me their fair rate. They are a lifetime vested family owned company, that truly lives up to their A+ rating, many awards each year, for service, timeliness, fairness, & gratefulness; especially in a world that hasn't been easy these past years, with all we are going through. They treat old, new, and everyone with such care, that they'd not only appreciate your business, but you won't ever find another garage company better! I should know, after being here as a child, & then moving here almost 30 years ago. Thank you Upright Garage Door family, and staff. Your name certainly describes your integrity! Stay safe in this heat, & challenging times! Sincerely, Robin"
June 18, 2021
Very good"First class service from start to finish. Right from the survey, we were kept informed on the progress of our order. The fitters were excellent and we were called after completion to check that we were happy with everything. Fully justifies the five star rating. Thanks"
March 4, 2021
"Excellent and affordable. I had the garage door re-aligned, door spring replaced, and a few other small things. Larry (the owner) is extremely knowledgeable and great to talk with. I highly recommend Upright Garage Door Services."
February 23, 2021